Get in Touch With Us

If you have a question about one of our reviews, a correction to flag, or something else on your mind, this is the right place. Below you will find the best way to reach the somaapp.com team, what to include in your message, and what to expect in return.

How to Reach the Team

Email is the most direct route. Write to us at [email protected] and a member of the team will read your message personally. We aim to reply within two working days. During high-volume periods it may take a little longer, but we follow up on every message we receive.

To help us respond faster, please include a short description of your enquiry at the top of your message. That way we can route it to the right person straight away rather than going back and forth to clarify.

What You Can Write to Us About

There is no wrong reason to get in touch. The most common enquiries we handle are listed below — but if yours does not fit neatly into any of them, send it anyway.

• Review questions — If something in one of our casino write-ups is unclear, or you would like more context on how we assessed a particular site, ask and we will explain.
• Factual corrections — Spotted something that looks out of date or inaccurate? We take accuracy seriously. Reader flags help us keep the site current, and we act on them promptly.
• Bonus and payment queries — Our pages cover wagering requirements, withdrawal timings and deposit methods in detail, but terms change. If something no longer matches what you are seeing on a casino's site, let us know.
• Content suggestions — Is there a topic you would like us to cover — a specific casino, a payment method, a state regulation update? We genuinely consider reader suggestions when planning new content.
• Partnership and editorial enquiries — If you represent a brand or organisation and would like to discuss working together, introduce yourself and outline what you have in mind. We review all approaches on their merits.
• Responsible gambling concerns — If you or someone you know is struggling with gambling, please mention this in your message and we will point you to the right support resources without delay.

Responsible Gambling Support

We include responsible gambling information across our reviews because we believe it belongs there, not tucked away. If gambling has stopped being enjoyable, or is affecting your finances or relationships, support is available right now — you do not need to wait.

• National Council on Problem Gambling (NCPG): Helpline 1-800-522-4700, available 24/7. ncpgambling.org
• Gamblers Anonymous: Peer support meetings across the US. gamblersanonymous.org
• State self-exclusion programmes: Most regulated US states offer voluntary self-exclusion lists that prevent you from accessing licensed gambling sites. Contact your state's gaming control board directly to enrol.

All reputable licensed casinos are required to offer deposit limits, session time limits, and self-exclusion options. If you cannot locate these tools on a site you use, that is worth raising with us — and with the regulator.

A Note on Our Editorial Independence

somaapp.com is a comparison and review site. Some of the casinos we cover pay us a commission when a reader signs up through our links. That commercial relationship does not determine how we rank or assess a site — our editorial ratings are based on researched criteria, and every recommendation carries a genuine limitation alongside its strengths. If you believe any of our content has been influenced in a way that compromises its independence, please tell us. We treat those messages with the same seriousness as a factual correction.

You can read more about how we evaluate casino sites and what our ratings mean across our review pages, including our coverage of casinos not on GamStop for context on how licensing and eligibility vary by market.

What Happens After You Email Us

Every message is read by a real person. We do not send automated replies in place of a genuine response. Once your email arrives:

1. It is reviewed and, where necessary, passed to the team member best placed to help.
2. You receive a personal reply, usually within two working days.
3. If your message flags a factual error or an outdated detail, we investigate it and update the relevant page if the correction is supported — noting the change internally.

We appreciate you taking the time to write, and we will always follow up.

Keeping Your Message Secure

somaapp.com uses HTTPS encryption across the site, and we handle contact enquiries with the same care we apply to all reader data. Please do not include sensitive personal or financial details in your initial message — if we need them to help you, we will ask through a secure channel.